Working from home (WFH)
A phenomenon that took off during the covid-19 pandemic when many offices were closed. Although employees in many sectors (retailing, manufacturing) could not work from home, office workers were able to use technology, such as video conferencing, to carry on. The evidence did not suggest a great impact on productivity but as the pandemic eased, hybrid working (with some days at home and some in the office) became quite common where it was possible. For more, see our Special Report.
